Web site hosting is automatically billed on a recurring basis until we receive a valid authorized cancellation request. Invoices are sent via email 5 days before the hosting renewal due date, to the primary email address on file in the customer's user account. If a valid credit card, PayPal subscription, or account credits are on file, payment is made automatically with that.
If no payment information is on file, it is the customer's responsibility to login to the customer user account and make payment on or before the due date.
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Will my hosting account renew automatically?
Yes, until you submit a cancelation request from your customer account, you will be billed on the...
How do I add, update, or remove credit card info in my account?
Please login to your customer account. This is a secure page; information entered here is...
How do I pay invoices?
Login to your account. Once you are logged in, you will see more choices in the menu bar at the...
What payment methods are accepted?
We accept the following payment methods: Visa credit card Visa debit card MasterCard PayPal...
What kind of support do you offer?
About Our Support Channels: Most support is handled either via online Helpdesk support ticket,...
