To disable or enable Auto-Renewal on a domain, follow these steps:
- Login at https://my.12wonder.com/clientarea.php
- There are 3 places from which you can get to your Domains page: Either click "Domains" with the globe icon on your main account home page where you land when you login, or select "My Domains" in the top menu under "My Stuff" or "Domains" (it can be found under both menu headings).
- Then click the green "Active" button or the wrench icon to the right of the domain you want to manage.
- Click "Auto Renew" (at left on larger screens, or under "Manage" at top on smaller or mobile screens). This will show you the Auto Renewal setting and allow you to change it.
If you disable Auto-Renewal, just ignore and delete the domain expiry reminders (e.g. "Your domain expires in x days") that you get about the domain as its expiration date approaches. The reminders can't be stopped, as ICANN (the global entity that makes the rules about domains) requires them to be sent to domain owners. After the domain expires you won't get them any more.
If you enable Auto-Renewal, an invoice for this domain renewal will be generated and emailed to you 5 days before the domain's next expiration date. Payment will automatically be attempted with your payment method on file. If payment is successful, your domain will automatically renew. Please note that Auto-Renewal can only work if you have valid payment card data or enough pre-paid credits on file.
