Articles

 Dangerous fake email: 'WARNING The domain "your domain" has reached their disk quota.'

Status: DANGEROUS! MALWARE/RANSOMWARE/PHISH  If you get an email similar to the redacted example...

 Error: This feature, “password”, is not enabled on your account.

When trying to login to cPanel or Webmail, you see this message: This is an indication that the...

 How can I view information about my hosting packages?

Login to your account.  Once you are logged in, you will see more choices in the menu bar at the...

 Is domain name registration included with my 12Wonder Hosting account?

Not usually, unless we are running a special sale, for example one that may include domain...

 Received email "Contact information updated for: "

Did you receive an email with the subject "[yourdomain] Contact information updated for: “your...

 Received email: [your domain] WARNING: The email account [ your email address] is almost full.

Status: DANGEROUS PHISH !  If you get an email like the example described below, do not click on...

 What kind of support do you offer?

About Our Support Channels:  Most support is handled either via online Helpdesk support ticket,...